Commercial 10kva yangdong silent diesel generator for sale YD380D (GDYD10S)
product delivery
FAQ
Q: Do you offer OEM service?
A: Yes
Q: What is your payment term?
A: 50% T/T in advance, the rest payment before shipment. Or irrevocable L/C.
Q: What is your lead time?
A: About 30 days after receiving deposit or original L/C.But if your order with some special design, then the
delivery time is longer.
Q: What certificates do you have?
A: We have CE, ISO. And we can apply for specific certificate for different country such as SONCAP for Nigeria,
CIQ for Egypt, SASO for Saudi Arabia, etc
Q:What is your MOQ?
A: Above 1pc
Q. Which port do you often use when export?
A: Shanghai Port, or as customer request.
Q.How to choose the power?
A.:Collect all power of your equipments,take the current into your consideration.
Q.What is the difference between Prime power and Standby power?
A.:Prime power is 12hours continous power,one hour 10% over load in every 12 running hours is allowed.
Standby power is the limit value of maximum output for emergency use. Overloading is prohibited
Q.What about the warranty
Guarantee for one year or 1000 hours (accord to whichever reach first) from ex-factory date.During the guarantee period,
our company will provide the free easy damaged spare part for problems caused by our quality of production or raw material
except the damageable spare parts of diesel engine caused by customer's incorrect man made operation.After expiration,
our company provides cost parts maintenance for gen-set.
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